Insurance carriers are adopting AI-powered chatbots and other virtual assistants in an attempt to provide the digital service capabilities their customers are expecting.
This eBook skips the techie-buzzwords to focus on the direct business impacts of conversational AI for insurance customer, broker, agent, member and claimant service. Discover the most effective conversational AI use cases, the differences between various conversational AI platforms and products and why conversational AI makes insurance customers and employees so happy.
In this conversational AI eBook, you’ll learn:
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